Returns & Exchanges
At Clove Technology, we want you to be completely satisfied with your electronics purchase, which is why we offer a 14-day return window for most products in their original, unopened condition. If your item is faulty or you have changed your mind, our dedicated support team is here to assist with a swift resolution.
Contact Support
Email our customer service team with your order number and reason for return to receive a unique Return Merchandise Authorization (RMA) number.
Prepare the Package
Securely pack the item in its original retail packaging, including all accessories, manuals, and promotional items, ensuring the RMA number is clearly marked on the exterior.
Ship the Item
Send the package via a tracked and insured courier service to the address provided by our support team to ensure safe delivery back to our warehouse.
Inspection and Refund
Once received, our technicians will inspect the device for compliance; approved returns will be processed for a refund or exchange within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing